You start by checking your device value online, then send it to us using free secure postage. After inspection, suitable devices are reused or recycled responsibly, and payment is processed based on condition.

Each device is professionally inspected to determine whether it can be reused, refurbished or recycled. Reusable devices are prepared for resale, while others are processed through responsible recycling channels.

Yes, buy back services ensure devices are handled securely, reused where possible and recycled correctly. This reduces environmental impact, protects personal data and prevents electronics from ending up in landfill or informal disposal streams.

Yes, we accept devices in a wide range of conditions. Even faulty or damaged items may hold recyclable value, allowing materials to be recovered responsibly rather than being discarded.

Devices are handled securely within the UK and processed in line with data protection requirements. Where required, data is professionally wiped before reuse or recycling to reduce the risk of personal information exposure.

Wherever possible, devices are prioritised for reuse or refurbishment. This extends their usable life and reduces waste. Only devices unsuitable for reuse are sent for material recovery and responsible recycling.

No, we provide free UK postage for sending devices to us. This ensures customers can recycle their devices without additional costs or complicated arrangements.

These devices contain valuable materials and lithium batteries that require proper handling. Recycling them responsibly reduces environmental harm, recovers reusable materials and supports a more sustainable electronics lifecycle.

Yes, we support both individual and business recycling needs. Our processes are designed to handle multiple devices efficiently while maintaining secure handling, accurate assessment and responsible recycling outcomes.

Recycling keeps devices and materials in circulation longer, reducing demand for new manufacturing. This lowers resource extraction, cuts waste and supports a more balanced and sustainable approach to technology consumption.