COMMERCIAL VALUE
A cash quote
You can add the device to your cart and continue with the quoted amount.
BEFORE YOU START
See what we accept before you sell.
A broken or damaged phone may still qualify. Find the exact model and see the honest answer before you place an order.
Mobile phones and moreDamaged can still qualifyAn answer before checkout
WHAT WE BUY
Start with the technology you own.
Mobile phones lead the way, but tablets, laptops and smart watches can also have value. Choose the family, then find the exact model.
MORE THAN PERFECT PHONES
Cracked or faulty phones may still qualify.
A scratch, crack or fault does not automatically end the conversation. Choose the condition that honestly matches the technology in front of you.
Brand New: An unused and unopened device in its original factory-sealed box, with all original accessories included and no damage.Very Good: A fully working device in excellent condition, with no signs of use and no cracks or major damage.Average: A fully working device with visible scratches, scuffs or small cosmetic marks from regular use, but no serious physical damage.Damaged: A device with cracks, heavy wear, physical damage or one or more functional faults, subject to final inspection and testing.
THREE HONEST ANSWERS
One search. One clear outcome.
The exact model, variation and condition decide what appears. A cash price and free recycling are two different choices, and an unavailable device is explained before checkout.
YOUR EXACT MODELOne clear answer before checkout.
NO CASH VALUE
Free responsible recycling
An eligible device may still have free recycling without a payment.
NOT AVAILABLE
We cannot accept it
If we cannot accept it, we tell you before an order is placed.
£0.00 is still a real answer. It means an approved free-recycling choice with no cash payment, not a missing quotation.
WHY A FEW CHECKS COME FIRST
A clear history matters as much as condition.
Most technology reaches a simple answer. A small number of ownership, identity or safety concerns need to be sorted before a sale can continue.
It belongs to the seller
The person selling must own it or have clear permission to dispose of it.
Its identity and history are clear
Relevant identifiers can reveal loss, theft, blocking or another concern that needs attention.
It can be handled safely
Everyday damage and a dangerous battery are not the same thing. Postal safety has to come first.
WHEN THE SALE NEEDS TO STOP OR PAUSE
Some things can be fixed. Some mean we have to say no.
Use the next step beside the issue that fits. If you are unsure, keep the technology with you and ask before posting it.
SORT THIS FIRST
A problem you may be able to put right.
Keep the device with you while you remove the restriction or confirm that it is yours to sell.An account lock remains
Remove the device from the owner’s Apple, Google, Samsung or other account before sending it. We never need the password.
Ownership or finance is not clear
Check the agreement or ask the provider first. Only sell technology you own or have clear permission to dispose of.
WE CANNOT BUY IT
Some history or identity issues stop the sale.
These checks protect the original owner, the seller and whoever may use the technology next.Reported lost or stolen
A device reported lost or stolen cannot be sold to us. Contact the owner, network or relevant authority instead.
Blocked or blacklisted
A phone locked to a network can be a normal variation. A blocked IMEI is different and cannot enter an order.
Counterfeit, cloned or altered identity
We cannot buy a replica or a device whose IMEI, serial number or identity has been changed.
DO NOT POST IT
Unsafe batteries need a different next step.
Postal safety comes before the quotation. Keep a dangerous device out of the mail network.Swollen, leaking, recalled or overheating battery
Stop using the device and do not post it. Contact us before doing anything else so we can point you towards a safer next step.
CHECK YOUR EXACT DEVICE
The quickest answer comes from the exact model.
Search for the model, storage and network variation you own. We will show whether a cash quote, free recycling or no available option applies.
Mobile phones, tablets, laptops and smart watchesWHAT WE ACCEPT FAQS
Questions before you check a device.
Clear answers about damaged phones, network locks, finance, account locks, £0 recycling and unsafe batteries.
Prepare an accepted deviceCan I sell a broken or damaged phone?
Some broken, faulty or water-damaged phones can still get a cash quote or free recycling. Find the exact model and choose the condition honestly, because the answer depends on the product and variation.
Can I sell a phone that does not switch on?
A non-powering phone may still be eligible when its exact product supports the Damaged grade. Do not take it apart, and do not post it if the battery is swollen, leaking, very hot or otherwise unsafe.
Do you accept phones locked to a mobile network?
A phone locked to EE, O2, Vodafone or Three may be accepted when that exact network variation is listed. Select the correct network rather than choosing Unlocked.
What is the difference between network locked and blocked?
Network locked means the phone is set to work with a particular mobile network. Blocked or blacklisted means its IMEI has been restricted, often after a loss or theft report. We cannot accept a blocked device.
Can I sell a phone that is still being paid for?
That depends on the agreement and whether you already own the phone. Check the contract or ask the provider before selling. Only send technology you own or have clear permission to dispose of.
Do I need to remove my Apple or Google account?
Yes. Remove Apple Activation Lock, Google device protection and any other owner account before sending. Use the official account recovery route if needed. Never send us a password, PIN or recovery code.
What does a £0.00 recycling quotation mean?
It means the exact device has an approved free responsible-recycling choice but no cash payment. It is a real outcome that you choose knowingly, not a missing price or an accepted cash order.
Can I post a phone with a swollen battery?
No. Do not post a device with a swollen, leaking, recalled, overheating or badly damaged battery. Stop using it and contact us before taking another step.