A UK MOBILE PHONE BUYBACK SERVICE

We buy phones and technology you no longer need.

A clear UK service for selling mobile phones, tablets, laptops and smart watches.

Mobile phones and moreCondition made clearReuse considered first
An older adult standing beside shelves of plain felt device sleeves in a modest operations office

WHAT WE BUY BACK IS

We are the buyer. You are the seller.

We purchase accepted customer-owned mobile phones and technology, then explain the quotation and the next step clearly.

A UK online service

Sell an accepted mobile phone or device from anywhere in the UK.

For people and organisations

For one personal phone, several household devices or a business collection.

Exact details before price

Model, variation and condition shape the quotation.

An illustrated person calmly using a mobile phone
Old technology can still have a next step

WHY THE SERVICE EXISTS

Useful technology should not stay forgotten in a drawer.

3unused devices in the average Brit's home

Information Commissioner's Office research also found that 29% of UK adults did not know how to wipe personal information from old technology. The first useful step is therefore clarity, not pressure.

Source: Information Commissioner's Office, December 2024

WHAT FAIR MEANS IN PRACTICE

Your description and our inspection should match.

That match decides what happens next.

AFTER ARRIVALYour device is received and inspected.

IT MATCHES

The quotation can be confirmed.

You can add the device to your cart and continue with the quoted amount.

SOMETHING IS DIFFERENT

The reason and next step are clear.

If the model, function or condition differs, we explain why before you decide what happens next.

A cash quote for an accepted device, or Free responsible recycling where that choice is available.

See the complete selling journey
A technician reviewing a phone and blank record card beside an opened parcel
Received and matched
A recorded check, not a guess

WHEN TECHNOLOGY REACHES US

A careful arrival deserves a clear outcome.

Sending a mobile phone means trusting someone else with both the item and the decision. The receiving process should make that responsibility visible.

Receive and match

The parcel and its contents are matched so the right device is checked against the right order.

Inspect what arrived

Identity, function, condition, account locks and relevant device-status information are checked.

Record a clear outcome

The result moves towards quote confirmation, a customer decision or the agreed payment method.

A USEFUL NEXT LIFE

The next step depends on what the technology can still do.

Reuse comes first. Repair, parts or material recovery follow when needed.

  1. Continue in use

    A suitable working mobile phone or device can continue doing its original job.

  2. Repair or recover parts

    Repair or useful parts may retain value when direct reuse is not suitable.

  3. Recover materials

    An approved route can recover materials when reuse or repair is unsuitable.

Read about responsible recycling

WHO WE ARE FAQS

Questions before you begin.

Clear answers about what we buy, quotations and what happens after technology arrives.

Find my device
What is We Buy Back?

We Buy Back is a UK online service that buys accepted mobile phones, tablets, laptops and smart watches from people and organisations. The customer is the seller and We Buy Back is the buyer.

Which devices do you buy?

Our main categories are mobile phones, tablets, laptops and smart watches. Search for the exact model because acceptance and quotes depend on the product and variation currently listed.

Can I sell a damaged mobile phone?

Some damaged phones and devices can still receive a quotation. Choose the condition honestly and describe known faults. Acceptance remains subject to exact product eligibility and inspection.

Is the online quotation final?

The online amount is a pre-inspection quotation based on the exact device details and condition selected. If the received device matches that description, the quotation can be confirmed after inspection.

What happens if my device is different from my description?

If inspection finds a genuine difference in model, variation, function or condition, the reason should be explained and the next customer decision made clear before the order continues.

Do you buy mobile phones and devices from businesses?

Yes. Businesses can use our dedicated Business Recycling page for company phones, mixed technology, larger quantities and collection requirements.

What if my device has no cash value?

An eligible device may be offered a free responsible recycling route. If neither a paid nor an approved recycling route is available, we tell you before an order is placed.